Defining and implementing well-defined phases of the employee journey is an essential strategy for any modern company. This journey, which is nothing more than the steps of the path that the professional will take, is important for developing people who are truly interested in growing and offering their best to the organization.
However, this journey is quite particular for each company, and must be defined according to its specificities and realities. Throughout this article, you will understand more about it:
- the stages of the employee's journey;
- the steps to put it into practice.
The stages of the employee journey
To define the stages of the employee's journey in your company, you must keep in mind that it doesn't begin when the employee starts his first day, and doesn't end on his last day. We need to consider all of this person's contact with the organization, as follows:
- Talent attraction: the first contact that the professional will have with the company and its selection process;
- recruiting and hiring: all the procedural and bureaucratic part;
- integration: as soon as the employee arrives at the house, to introduce him/her to his/her co-workers;
- onboarding and training: for capacity building facing the company's processes and expectations alignment;
- professional development and growth: so that the employee continues to grow within the company and become more and more capable;
- offboarding and dismissal: the moment when the professional leaves the company.
Remembering, of course, that the above phases are not written in stone, and it is necessary to adapt them to the reality of the company in question. From the moment all these phases are defined and implemented, it will be possible to observe the benefits of the employee journey: satisfied and productive employees who are aligned with the organizational culture, low turnover, brand promotion, and much more.
How to implement in 6 steps
Once you understand the basic stages of the employee journey, you need to make sure that the processes are defined and make sense at each stage. To help you with this task, we have defined six steps:
1) Attraction
Which professional do you want to attract to your company? Issues such as hiring platform and opportunity description text should be aligned with the company culture. The job description, including compensation and benefits, should be laid out;
2) Recruitment
A selection process must have phases that are in accordance with the reality of the employee you want to reach. None of them should be empty or dispensable, and all of them need to have a specific objective to be achieved;
3) Integration
This phase is essential to make the employee really feel that he/she is part of the whole and that he/she has been welcomed by his/her colleagues. This moment is the key to reach that professional who wears the company's shirt and is a promoter of the culture.
4) Onboarding
Without a well-structured onboarding that aligns expectations and teaches important company processes, you won't have an employee prepared to deliver what you need on a daily basis.
5) Development
To retain employees, they need to feel that they are developing and have opportunities for growth. Offer career plans, courses, training, workshops, 1a1s, and other tools to help them get there;
6) Shutdown
No matter whose decision it was to terminate, respectful offboarding is essential for both parties involved. It is important to conduct an exit interview and assist with the legal procedures.
Offering flexible benefits to employees is an excellent way to create a good impression as early as phase 1, attracting talent. Nowadays, having the chance to use the benefits offered by the company with the possibility of customization according to each need draws a lot of attention, and Alymente can help you with that!
Contact us, let's have a chat!